Official Document

Rm100k Privacy Policy — Our Commitment to Protecting Your Data

At rm100k, your privacy is more than a formality — it is a responsibility we take seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information every time you use our platform.

Last Updated: 1 January 2026

How rm100k Protecting Privacy You

Every layer of protection is specifically designed to keep your personal data safe, confidential, and used only for the purposes you have agreed to.

256-bit SSL Encryption

All data transmitted between your device and rm100k servers is protected by industry-standard 256-bit SSL encryption. This means your personal information, payment details, and account activity cannot be intercepted by any third party during transmission.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered access controls. Only authorised personnel may access member information, and every access is logged and continuously monitored to detect any unauthorised activity.

KYC Identity Verification

Our KYC (Know Your Customer) process uses secure, proven identity verification methods. Submitted documents are processed in a secure environment and are not retained longer than required under applicable legal compliance requirements.

Real-Time Threat Monitoring

The rm100k security system operates 24 hours a day to detect and neutralize cyber threats before they affect your data. Any unauthorized access attempts to our systems are automatically blocked and logged for further investigation by our security team.

Member Data Control

You have full control over your personal data. Through your rm100k account settings, you can review, update, and request deletion of your data at any time. rm100k fully respects your rights as the owner of your data.

Malaysia PDPA Compliance

Rm100k fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010. All collection and processing of member personal data is carried out in accordance with the principles set out in the Act, ensuring your rights are always protected under Malaysian law.

This Privacy Policy applies to all users of the rm100k platform, including the website at rm100k.pro, mobile app, and all related services. Please read this document carefully before using our platform.

1 Introduction

Rm100k is an online gaming platform committed to protecting the privacy and security of every member's personal data. We understand that your trust is our most valuable asset, and we therefore take a transparent and responsible approach to all matters relating to personal data handling.

This Privacy Policy fully explains how rm100k collects, stores, uses, and protects your personal information when you register for and use our services. It also outlines your rights as a data owner and how you may exercise those rights.

By registering an rm100k account or using any part of our platform, you confirm your consent to the terms set out in this Privacy Policy. This consent is in addition to the consent provided in the Terms and Conditions us.

This Privacy Policy may be updated from time to time. Members will be notified of any material changes via email or in-platform notification at least 14 days before the changes take effect.

2 Information Collected

Rm100k collects various types of information from members to ensure a smooth, secure, and personalized gaming experience. The information we collect can be divided into three main categories:

Information you provide directly:

  • Full name as stated in your official identification document.
  • An active Malaysian mobile number for verification and communication purposes.
  • A valid email address for account notifications and official communications.
  • Date of birth to verify the minimum age eligibility of 18 years.
  • Bank account or e-wallet details for processing deposits and fund withdrawals.
  • Identity documents such as MyKad or passport during the KYC verification process.

Information collected automatically:

  • Your device's IP address and general location information derived from that IP.
  • Device type, operating system, and web browser version in use.
  • Activity records within the platform, including games played, betting amounts, and outcomes.
  • Financial transaction records including deposits, withdrawals, and bonus history.
  • Login session information including time, duration, and access location.
Data Category Example Main Purposes
Identity Data Name, IC, Date of Birth KYC Verification & Eligibility
Contact Data Email, Phone Number Communication & Notifications
Financial Data Bank Account No., e-Wallet Payment Processing
Technical Data IP, Device, Browser Security & Fraud Detection
Game Data Betting history, wins Compliance & Responsible Gaming

3 How We Use Your Data

All information we collect is used for specific and legitimate purposes. rm100k does not use your data for purposes not stated in this Privacy Policy without first obtaining your additional consent. The main purposes for data use are as follows:

  • Account management: Creating, verifying, and maintaining your member account securely.
  • Transaction processing: Processing all deposits and fund withdrawals accurately and securely.
  • Identity verification: Conducting KYC checks as required by the platform's compliance procedures.
  • Fraud prevention: Identifying and blocking suspicious or potentially fraudulent activity to protect all members.
  • Customer support: Providing accurate and relevant assistance when you contact our support team.
  • Platform improvement: Analyzing usage patterns to improve the overall member experience.
  • Responsible gaming: Monitoring gameplay patterns to identify members who may need support related to responsible gaming.
  • Marketing communications: Sending information about the latest promotions and offers — you may unsubscribe at any time.

Rm100k will not sell, rent, or transfer your personal data to third parties for their own marketing purposes without first obtaining your explicit consent.

4 Information Sharing

Rm100k understands that sharing your personal data with others is a sensitive matter. We only share your information in very limited circumstances and for legitimate purposes only.

Situations where data may be shared:

  • Payment service providers: Required transaction details are shared with trusted payment processors and banks to enable deposits and withdrawals to be processed securely. All such providers are bound by strict confidentiality agreements.
  • Game software providers: Required game data is shared with third-party game providers operating on the rm100k platform to ensure a smooth and fair gaming experience.
  • Authorities and law enforcement: rm100k will comply with any court order or lawful request from Malaysian authorities to disclose information when required by law.
  • Fraud prevention: In cases involving suspected fraud, relevant information may be shared with the appropriate financial institutions or security agencies for investigation purposes.

Rm100k never shares your personal information with advertisers, data brokers, or third-party marketing companies for their own purposes. If you receive any communication claiming to be from rm100k but appearing suspicious, please contact our support team immediately.

5 Cookies & Tracking Technologies

Rm100k uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognize you on return visits and provide a more personalized experience.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use the platform to help us improve overall performance and user experience.
  • Functional Cookies: Remembering your preferences and settings, such as language preference and login details, for a smoother platform experience.
  • Analytics Cookies: Helping us understand traffic patterns and platform usage in aggregate for service improvement purposes.

You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and your experience on the rm100k platform.

6 Data Security

Protecting your personal data from unauthorized access, alteration, disclosure, or destruction is a top priority at rm100k. We implement a comprehensive range of technical and organizational security measures to keep your data protected at all times.

Security measures we have in place:

  • Data encryption using TLS 1.3 and 256-bit SSL protocols for all data transmissions.
  • Server infrastructure protected by multi-layered firewalls and intrusion detection systems.
  • Two-factor authentication (2FA) is available on member accounts for added security during login.
  • Regular independent security audits to identify and address any system vulnerabilities.
  • Ongoing cybersecurity training for all staff who handle member data.
  • Established incident response procedures to address any data breaches promptly and effectively.

While we take all reasonable steps to protect your data, no security system is entirely perfect. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials with anyone.

7 Data Retention Period

Rm100k retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations in Malaysia.

Generally, your active account data is retained for as long as your account remains active. Once an account is closed, relevant data is kept for the minimum period required by law for compliance, tax, and any legal obligations that may arise. Data that is no longer needed will be securely destroyed using methods that ensure it cannot be recovered.

Financial transaction records are retained for the period stipulated by Malaysia's financial and tax laws, typically seven years from the transaction date. KYC documents are retained in accordance with the platform's compliance procedures, generally five years after the business relationship ends.

8 Your Rights

As an rm100k member and data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have legally protected rights regarding your personal data. rm100k fully respects and facilitates the exercise of these rights.

To exercise any of the rights below, you may contact the rm100k customer support team via in-platform live chat or through our support email. We will endeavor to process your request within 30 business days from the date of receipt.

9 Third-Party Links

The rm100k platform may contain references to third-party services such as game providers and payment processors. This Privacy Policy applies solely to the rm100k platform itself and does not cover the privacy practices of those third parties.

Every third-party service provider working with rm100k is required to comply with the security and privacy standards set by rm100k as a condition of the partnership. They are not permitted to use rm100k member data for their own purposes outside the agreed scope.

Rm100k recommends that you read and understand the privacy policy of each third-party service you use directly, as we are not responsible for their privacy practices which are outside our control.

10 Privacy Policy Changes

Rm100k reserves the right to update or amend this Privacy Policy at any time in response to changes in law, technology, or our business practices. We are committed to giving members adequate notice of any material changes.

When we make significant changes to this Privacy Policy, we will notify you via an in-platform notification and by email to the address registered to your account at least 14 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the latest version of this policy.

Continued use of the rm100k platform after any Privacy Policy changes take effect will be considered your acceptance of those changes. If you disagree with any changes made, please contact us to discuss the options available.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the rm100k team is ready to assist through the following channels:

  • Live Chat: Available 24/7 via the chat icon at the bottom of the platform — the fastest way to get a response.
  • Email: [email protected] — for inquiries requiring more detailed clarification or involving sensitive data.
  • Response Time: Live chat response in under two minutes; email within 24 business hours.

For more information about your rights and how we manage the platform overall, you may also refer to the Terms and Conditions, Responsible Gaming and Frequently Asked Questions (FAQ) us.

Your Rights as a Data Owner

Rm100k respects and facilitates the exercise of all your data protection rights under Malaysia's PDPA 2010.

1
Right of Access

You may request a copy of the personal data we hold about you at any time. We will provide this information in a clear, readable format within the stipulated timeframe.

2
Right to Rectification

If the personal data we hold about you is inaccurate or incomplete, you have the right to request prompt correction. You can update most information directly through your account settings.

3
Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data. Such requests will be processed in accordance with applicable legal and compliance requirements, which may obligate us to retain certain records.

4
Right to Restriction of Processing

You may request that we restrict how we use your data in certain circumstances, such as during a dispute or while the accuracy of your data is being reviewed.

5
Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. We will stop such marketing activities immediately upon receiving your objection.

6
Right to Data Portability

You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format for transfer to another data controller of your choice.

Your Data Is Fully Protected

Ready to Get Started with rm100k?

Now that you understand how rm100k safeguards your personal data, go ahead and register your account today to enjoy a safe, fair, and responsible gaming experience with our growing rm100k member community.

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